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  • What if my child is not interested in continuing music lessons?
    We understand that it may not always be the right fit! Two weeks written notice (2 lessons) is required to withdraw from lessons. The student may continue to take their lessons up until the final lesson date. Tuition for those 2 weeks will not be refunded.
  • What happens if the lesson starts later than the agreed upon time? (If the Student or Teacher is Late?)
    Lesson payments go towards the time your teacher is present and it is dictated by your scheduled lesson time. Ex. 6:00pm-7:00pm If a student arrives late to a lesson while the teacher is waiting, the missed time is forfeited and lessons will end at the usual time to ensure the next student is able to receive their lessons on time. If there is no prior notice within the day, the lesson is forfeited and non-refundable if a student is more than 15 minutes late and teachers will leave the location. If a teacher arrives to a lessons late, they are expected to teach for the full amount of time or they will be expected to makeup the time at an upcoming lesson. Ex. 6:05pm-7:05pm
  • What is your policy on canceled lessons and makeup classes?
    Lessons missed by the teacher will be rescheduled within the month. Lessons missed by the student for any reason will be forfeited. It is at the teacher’s discretion whether a make-up lesson can be provided. For consideration of makeup lessons, students must give a minimum of 48 hours notice.

Frequently Asked Questions

Student Portal Login

Login details are sent to each family upon registration. 

  • Teacher Contact Info

  • Billing Details

  • Scheduled Lesson Dates​

  • Announcements 


Our Year End Recital is Coming Up!
June. 17, 2023

Connect Music School is proud to present our Year End Recital taking place on June 17th. We look forward to seeing the amazing results of all the hard work each of our performers has put in throughout the year. Please sign up today to confirm your attendance to this exciting event.

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