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In order to have the smoothest lesson experience, please see below. 

By signing up with Connect Music School, you are agreeing with these policies and terms . 


- A full month’s tuition is due at the beginning of each month and will be withdrawn from automated payments on the first of each month.

- If payment is 2 or more weeks late or a card is declined, a fee of $25 will be charged - Monthly lesson fee accounts for 36 lessons in the school year. Students registering after the fall, will have a pro-rated fee for the month in which they start. 


In-home Lessons 

- A parent or adult must be present in the household at all times. - Be sure that an appropriate and well-maintained piano is available.

- Lessons must take place in a quiet space, free from distractions and interruptions by such things 

as television, video games, siblings, pets etc - During poor weather and busy traffic conditions etc., flexibility may be needed with scheduling.

- Please give at most a +/-10 minute flexibility in the lesson start time. 

Late Arrival to Lessons

Lesson payments go towards the time your teacher is present and it is dictated by your scheduled lesson time.

Ex. 6:00pm-7:00pm

If a student arrives late to a lesson while the teacher is waiting, the missed time is forfeited and lessons will end at the usual time to ensure the next student is able to receive their lessons on time.

If there is no prior notice within the day, the lesson is forfeited and non-refundable if a student is more than 15 minutes late and teachers will leave the location.


If a teacher arrives to a lessons late, they are expected to teach for the full amount of time or they will be expected to makeup the time at an upcoming lesson.

Ex. 6:05pm-7:05pm

Missed Lessons 

- Lessons missed by the teacher will be rescheduled within the month.

- Lessons missed by the student for any reason will be forfeited. It is at the teacher’s discretion whether a make-up lesson can be provided. 


Lesson withdrawal 

- Two weeks written notice (2 lessons) is required to withdraw from lessons. The student may 

continue to take their lessons up until the final lesson date. Tuition for those 2 weeks will not be refunded.

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